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UniMgr Minors Protection Policy

Version 3.0 · 2026-10-10

UniMgr Minors Protection Policy

Version: V3.0 | Published: 2026/10/13 | Effective: 2026/10/10

INTRODUCTION

QTHYCC ("we") attaches great importance to the online protection of minors. This UniMgr Minors Protection Policy explains our measures regarding minors' personal information, usage management and consumption protection, and the controls available to guardians.

1. Age Threshold and Guardian Consent

1.1 Our services are primarily intended for adults. Minors under the age of fourteen in mainland China (and children below the statutory minimum age in other countries/regions, e.g. under 16 in the EU or under 13 in the US), should use the Platform only with the accompaniment and consent of their guardians.

1.2 We handle minors' registration and use according to the following rules:

  • Users below the statutory age should not register on their own; where an Account has been registered, the guardian may request cancellation;
  • We do not actively collect personal information from children below the statutory minimum age; once any such collection is discovered, we will delete it as soon as possible;
  • For Accounts registered by persons claimed to be adults but later verified to be minors, we may require supplemental guardian consent or cancellation of the Account.

2. Protection of Minors' Personal Information

2.1 Where we process minors' personal information with guardian consent, we follow the "minimum necessary" principle, collecting only the information necessary for basic services, and apply stricter encryption and access controls.

2.2 Guardians' rights: a guardian may, on behalf of the minor, exercise the rights to access, copy, correct and delete the minor's personal information, and may withdraw consent at any time. Upon withdrawal or a deletion request, we will process accordingly in accordance with law, without affecting the validity of processing before withdrawal.

2.3 How to exercise: submit via kf@UniMgr.com with the subject "Minors Protection", together with proof of the guardian's identity and guardianship. We will verify and process within 15 business days.

3. Management of Minors' Use

3.1 We do not provide or recommend content unsuitable for minors, and we comply with national requirements for the online protection of minors (such as youth modes, subject to the features actually available in each product).

3.2 Guardians may manage minors' use by:

  • keeping payment credentials and Account information secure to prevent unauthorised registration or spending;
  • using device/system "parental controls" or "screen time" features to limit usage duration;
  • contacting us promptly when anomalies are found.

4. Protection of Minors' Consumption

4.1 In accordance with China's regulatory requirements for online games and internet consumption, we apply necessary restrictions and verification to minors' consumption.

4.2 For large or age-inappropriate spending made by a minor without the guardian's consent or ratification, the guardian may request a refund by law. Applications should include: proof of the guardian's identity, proof of guardianship, consumption records, and evidence that the minor actually performed the transactions. Once verified, we will process the refund in accordance with laws and regulations.

4.3 We reserve the right to conduct risk verification of abnormal consumption and to cooperate with payment channels and competent authorities in investigations.

5. Reporting Harmful Content

5.1 Any organisation or individual who finds content within the Platform harmful to minors' physical or mental health may report it via kf@UniMgr.com. We will dispose of it in a timely manner in accordance with law, retain records, and report suspected crimes to the public security authorities.

6. Relationship with Other Policies

This Policy applies together with the UniMgr User Agreement and the UniMgr Privacy Policy. Matters not covered are governed by the UniMgr User Agreement.

7. Contact Us